Job Location - United Kingdom -- England -- South East England -- Buckinghamshire -- Milton Keynes
Job Type Permanent
Posted Thursday, March 26, 2020
Customer Service Agent
**INBOUND – NO SALES**
Do you enjoy building rapport with people? Do you have a proven track record of delivering exceptional customer experiences? Do you have previous experience of dealing with customers either over the phone or face to face? Are you looking for a role in a growing organisation that can really develop your career?
Interaction Recruitment are currently working in partnership with our client based in Milton Keynes who due to their continued success are looking to enter a huge growth plan for 2019/2020. Our client is currently recruiting for Full Time Customer Service Representative to join their teams on a permanent basis. The Customer Services Representatives will be offered a competitive salary plus excellent benefits, with immediate start dates available.
Responsibilities of the Customer Service Agent:
- Providing assistance with balance requests, password set up and all general customer requests for information concerning the product - Dealing with all complaints in accordance with the internal complaints procedure - Logging any resolved complaints or escalating and unresolved complaints - Escalating any potential problems and feedback from customers to the management team - Resolution of non-technical queries
Skills Required of the Customer Service Agent:
- Previous experience of working in a customer service role - Excellent communication skills - Be competent using a PC/keyboard - Be enthusiastic and flexible with the ability to work as part of a team
Roles are available on a full time basis working between the hours of 8am and 8pm Monday to Sunday
What our client can offer the Customer Service Agent:
- A fantastic benefits package! - A competitive salary - ongoing training and a fast paced - 29 days holiday, including bank holidays (With the option to buy/sell an additional 5 days) - Peoples Pension scheme - Childcare voucher scheme - On-site canteen - Eye Care Vouchers - Medi Cash Plan (On completion of 6 month service)
If you are passionate about putting customers first, are motivational, inspirational, and results driven with a passion to succeed then click