Vacancies

Interaction Recruitment are recruiting for an experienced Warehouse Operations Manager to lead a fast-paced FMCG/3PL warehouse. You will drive operational excellence across all functions—Goods In, B2B and D2C picking, kitting, and value-added services—ensuring high standards, customer satisfaction, and efficiency.

You will manage a team of 3 Team Managers, 7 Supervisors, 25 Operatives, plus temporary staff for peak periods. This is a senior leadership role requiring strong communication, change management, and a continuous improvement mindset.

Key Responsibilities:

• Lead, coach, and develop multi-layered operational teams to meet performance targets
• Oversee all warehouse functions: Goods In, Picking, Packing, Kitting, Despatch, and value-added services
• Ensure accurate, timely, and high-quality order fulfilment across all channels
• Drive WMS optimisation and lead implementation projects
• Plan staffing, workflow, space, and MHE utilisation to maximise efficiency
• Maintain compliance with health & safety, food safety, and legal standards
• Manage performance, KPIs, attendance, development, and disciplinary processes
• Build and maintain strong client relationships and collaborate with internal teams
• Identify opportunities for process improvement, waste reduction, and operational efficiency

Essential Skills & Qualifications:

• Proven leadership in FMCG or 3PL warehouse environments
• Strong people management skills, including multi-layered team leadership
• Expertise in warehouse operations, procedures, and best practices
• WMS implementation and optimisation experience
• Labour planning and resource management proficiency
• Strong problem-solving, decision-making, and communication skills
• Continuous improvement mindset with focus on operational excellence
• Knowledge of Health & Safety and food safety standards
• Microsoft Office and warehouse systems proficiency
• MHE management experience

If you're interested in this role and would like more info then please contact Jack Ibbotson on 07716834793 or jack.ibbotson@irweb.co.uk

INDWF

Contact information

Jack Ibbotson