Vacancies

About the Role

If you are looking for a role where you can make a real impact each day, and you’re organised, proactive, and passionate about delivering excellent customer service, this could be the perfect opportunity for you.

We’re seeking a confident and reliable Administration Assistant to support our busy team and ensure customers receive a friendly, professional experience every time. You’ll play a key part in keeping our operations running smoothly while helping customers feel valued and supported.

What You’ll Be Doing

• Providing day‑to‑day administrative support, including data entry, filing, document preparation, and record‑keeping

• Acting as a first point of contact for customers via phone, email, and in person

• Handling enquiries with professionalism, accuracy, and a customer‑focused approach

• Escalating issues when needed and ensuring timely follow‑up

• Keeping customer and administrative records up to date in relevant systems

What We’re Looking For

• Strong organisational and time‑management skills

• Excellent communication, both written and verbal friendly, helpful, and solution‑focused approach

• Confidence in dealing with customers and resolving queries

• Proficiency with office software (Microsoft Office, email systems, CRM tools)

• Ability to multitask and stay calm in a busy environment

• A proactive mindset with great attention to detail

Experience & Qualifications

• Previous experience in administration or customer service is an advantage

• Basic understanding of office procedures

#INDLEI

Contact information

Gemma Solez