Vacancies

**Applicants Must live in Manchester**

Job Title: Customer Service Advisor – HOME WORKING
Salary: £12.21 per hour, paid weekly  
Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm.

Contract: Temporary, on-going
Paid Training: Full time training 9am - 5pm

Start Date: 6^th January 2026

Role Overview:
We are looking for confident, energetic individuals for a Customer Service role in the Newcastle area. This role involves taking inbound Customer Service calls; no Sales!

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with several queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

Responsibilities:

• Build rapport with customers in a consultative manner
• Listen to the customers’ needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
• Ensure all administration is completed accurately
• Customer Service Experience is required for this position.

If interested, APPLY NOW! Alternatively, please send a copy of your CV to Adeel.Malik@irweb.co.uk

Contact information

Adeel Malik