Telesales Executive

Location: Leeds City Centre, LS1
Salary: £32,000 – £36,000 per annum
Hours: Monday – Friday, 08:30 – 17:00
Working Pattern: Fully office based

About the Role

We are currently recruiting for a Telesales Executive to join a growing private-funded upskilling provider based in Leeds City Centre.

This is a high-volume outbound calling role, where you will be speaking with people who have already expressed an interest in training and upskilling opportunities.

Your role will be focused on contacting enquiries, understanding their requirements, completing the relevant CRM and vetting process, and encouraging suitable candidates to enrol onto the programme. You will then arrange and invite successful applicants to attend induction days.

This is a target-driven environment where you will need to be confident making a high volume of calls every day and comfortable having sales-focused conversations with a wide range of people.

Key Responsibilities

• Making a high volume of outbound calls to people who have enquired about training opportunities

• Following up warm leads and converting enquiries into enrolments

• Speaking confidently with potential learners to understand their circumstances and requirements

• Guiding candidates through the enrolment and vetting process

• Accurately updating and maintaining information on the CRM system

• Completing required eligibility and vetting checks

• Booking suitable candidates onto induction days

• Following up outstanding enquiries and applications

• Working towards individual and team targets

• Providing a professional and engaging customer experience throughout the process

• Maintaining accurate records and ensuring all required information is completed correctly

About You

We are looking for someone who is confident, driven and comfortable working in a high-volume telephone environment.

You will ideally have previous experience within:

• Telesales

• Call centres

• Outbound sales

• Business Development

• B2B or B2C sales

• Lead generation

• Customer service with a strong outbound calling element

• Recruitment or similar telephone-based environments

You must be comfortable making a high volume of outbound calls every day and have the confidence to engage with people over the telephone, overcome objections and progress conversations towards a positive outcome.

Experience using CRM systems is highly desirable, along with strong administration skills and excellent attention to detail.

Requirements

• Previous experience in a high-volume outbound calling or sales environment

• Confident telephone manner

• Target-driven and motivated by results

• Strong communication and interpersonal skills

• Good IT and CRM skills

• Excellent attention to detail

• Ability to work effectively in a fast-paced, fully office-based environment

• Successful applicants will be required to complete a DBS check

What's on Offer?

• £32,000 – £36,000 per annum

• Monday – Friday, 08:30 – 17:00

• Leeds City Centre, LS1

• Fully office based

• Excellent opportunity to develop your career within the training and education sector

• Join a growing and supportive team

If you're an experienced Telesales Executive, Sales Advisor, Outbound Sales Executive, Call Centre Advisor or Business Development Executive who enjoys high-volume calling and working towards targets, we'd love to hear from you.

For any further questions, please contact Shannon Clough at Interaction Recruitment Leeds on 0113 866 2042 or Shannon.clough@irweb.co.uk

INDLEE

Contact information

Shannon Clough