Sales Support / Data Analyst – Fixed Term Contract (6–12 months)
Location: Croydon or Fully Remote
Start Date: ASAP
Contract: 6 months (likely to extend to 12 months)
Salary: £30,000 - £35,000
Monday to Friday 09:00 - 17:30
We are seeking a proactive Sales Support / Data Analyst to join a fast-paced, collaborative environment. This role is ideal for someone who is a strong communicator, highly organised, and capable of building effective relationships across the business. You will support the sales team and senior management by delivering accurate reporting, maintaining system integrity, and ensuring customer and pricing data is effectively managed.
Key Responsibilities
Reporting & Analysis
- Compile company-wide and ad-hoc reports to support business performance tracking
- Deliver monthly Power BI reports and invoice reporting support
- Conduct overall data analysis to support strategic and board-level decisions
Auditing & Compliance
- Conduct audits for new business opportunities and existing clients
- Support compliance and data accuracy across systems
Pricing & Data Management
- Maintain customer pricing structures and wholesale price files
- Update catalogues and manage customer group contracts
- Monitor and manage reward points exposure
Systems Management
- Oversee Horizon back-office system, Acsellerate CRM, and EVO-X e-commerce platform
- Import stock, manage CTS file uploads, and set up new customer accounts
- Provide second-line support for system troubleshooting
Operational & Sales Support
- Manage 3rd-party ordering platforms and failed web orders
- Support archiving, shredding, and non-core reporting
- Assist with tender applications, gap analysis, and management reports
Skills & Experience
- Strong analytical and reporting skills with advanced Excel proficiency
- Experience with CRM, ERP, or sales management systems (training available)
- High attention to detail, strong organisational and problem-solving skills
- Ability to manage multiple tasks and deadlines efficiently
Benefits
- 20 days holiday + 8 bank holidays + additional Christmas closure days
- Workplace pension (after qualifying period)
- Employee Recognition Scheme
- Employee Wellness Package including counselling, 24/7 support line, online GP, family care, and legal helpline
- Competitive salary dependent on experience
This is a key role within the business, offering an excellent opportunity to make a tangible impact on operations and support strategic growth.
📩 For more information or to apply:
Contact Shannon Clough at Interaction Leeds
📞 0113 866 2042
✉️ shannon.clough@irweb.co.uk