Customer Account Manager (447784)

Overview

Reference
447784

Salary
£25,000 - £30,000/annum

Job Location
- United Kingdom -- England -- East of England -- Cambridgeshire -- Huntingdon

Job Type
Permanent

Posted
05 June 2025


My client based in Huntingdon is currently recruiting for a Customer and Sales Account Manager to join their team on a full-time permanent basis. Your main duties will be to provide customers with accurate price quotations and excellent customer service.


· The ideal candidate will have two years of sales experience/administration in an manufacturing environment and will be computer literate.


· Hours: Monday - Thursday 8am - 4:30pm Friday 8am - 1:30pm


· Salary £25 - 30k DOE.


Duties and Responsibilities:



· Assist customers directly to support requirements via phone, fax, and e-mail.

· Provide customers with timely and accurate price quotations; research and contact suppliers, as appropriate; review and follow-up on customer quotes; and enter quotes won as customer orders.

· Quote materials and tooling, including items in stock or manufactured equipment; obtain quotations from other suppliers for non-standard materials when necessary; maintain quote records and follow-up with outstanding quotations.

· Process customer orders, including processing for shipment. Ensure customer requirements are fulfilled.

· Supply information to enable new customers to understand tooling and the usage of materials.

· Develop professional working relationships and rapport with customer contacts and sales representatives.

· Proactively communicate with customers and suppliers; provide immediate assistance to telephone enquiries and timely responses to customer e-mails.

· Develop and maintain professional knowledge of Company products, services, marketing collateral, and catalogues.

· Identify new business and further opportunities with existing customers to support business growth.

· Identify inactive customers, analyse past orders, and initiate customer contact to generate return business.

· Understand and comply with the sales system, process, and maintenance of the contact database.



If you have the skills and experience listed above please send your CV to Kerry.chaloupka@irweb.co.uk or call 07896811228.


INDHUN


Contact information

Kerry Chaloupka