Vacancies

Job Title: Product Manager – Water Supply Systems
Location: West Sussex
Department: Technical
Reports to: Specification Director
Employment Type: Full-time

Salary: £42,000 - £55,000

Overview:
We are seeking a technically skilled and commercially aware Product Manager to lead the development and growth of our Water Supply System product ranges, including copper, steel, multilayer, and plastic systems. This role is key to ensuring our products meet market needs, regulatory standards, and support specification wins through expert technical support.

Key Responsibilities:

• Provide technical expertise and support for Water Supply System products, including specification documentation.
• Manage product group sales targets and growth strategies in line with business objectives.
• Support customers and internal teams with product selection, installation guidance, and system design.
• Ensure product compliance with legislation, market requirements, and relevant approvals.
• Maintain accurate technical data and documentation to support sales and specifications.
• Collaborate with Marketing to develop and approve technical content.
• Deliver technical training internally and externally, including practical certification sessions.
• Provide guidance on installation, fixings, and supports, including site testing.
• Assist in specification sales efforts, including CPD creation and client visits.
• Investigate and resolve product issues, including root cause analysis and reporting.

Success Measures:

• Growth in product group sales
• Specifications achieved
• Brand confidence and market positioning
• Availability and accuracy of product data
• Compliance and approval standards met
• Resolution of product issues and reduction in failure rates
• Training certifications delivered

Person Specification:

Essential Skills & Experience:

• Strong knowledge of mechanical/plumbing products, materials, and systems
• Experience with system design and technical drawings
• Ability to manage technical documentation and electronic files
• Commercial awareness and customer-focused approach
• Willingness to travel for external meetings
• Understanding of the specification market and sales processes

Desirable:

• Experience with Press Fit Systems and installation practices
• Familiarity with fixings, supports, and site testing
• Knowledge of industry hierarchies and certification processes
• Presentation and training delivery skills

Attributes:

• Team player, adaptable, motivated, methodical, dependable
• Strong communicator and problem solver
• Able to take initiative and make informed decisions

Interfaces:

• Internal: Sales, Customer Service, Marketing, Purchasing, Warehouse
• External: Customers, Specifiers, Suppliers, Manufacturers, Trade & Certification Bodies

Thank you for considering this job role. For any questions, please contact Shannon Clough at Interaction Recruitment Leeds

Contact information

Shannon Clough