Internal Account Manager
Location: Corby, Northamptonshire
Salary: Competitive salary plus performance-based incentives
Job Type: Full-time, Permanent
About the Role
Interaction Recruitment are recruiting on behalf of our client, a leading provider of innovative display solutions, for an Internal Account Manager to join their team based in Corby.
This is an excellent opportunity for a commercially minded, customer-focused individual who enjoys building relationships, developing existing accounts and identifying new sales opportunities. Working as part of a Regional Sales and Customer Services team, you will play a key role in driving revenue growth, strengthening customer relationships and delivering an outstanding customer experience.
Managing a portfolio of up to 150 customer accounts, you will take a proactive approach to account management, developing existing business, re-engaging lapsed customers and identifying opportunities to increase sales.
Key Responsibilities
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Build and maintain strong relationships with existing customers, acting as their main point of contact for sales enquiries and support.
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Develop existing accounts, attract new customers and reactivate lapsed accounts to maximise revenue.
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Identify opportunities for cross-selling and upselling products and services.
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Prepare, manage and convert customer quotations into sales.
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Make proactive outbound calls to engage customers and generate new business opportunities.
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Promote marketing campaigns, product launches, events and digital sales tools.
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Encourage customers to use the company's e-commerce platform and online resources.
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Arrange customer visits for Key Account Managers and promote visits to the showroom and Customer Experience Centre.
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Work closely with internal sales, customer service and operations teams to ensure a smooth customer journey.
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Maintain accurate CRM records, manage the sales pipeline and monitor progress against agreed targets.
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Take ownership of customer issues, resolving queries efficiently and professionally.
Skills and Experience
The successful candidate will ideally have:
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Previous experience in a sales, internal sales, account management or customer-facing role.
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Excellent communication skills, with confidence speaking to customers over the telephone.
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A proactive and commercially focused approach, with the motivation to achieve sales targets.
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The ability to build rapport, develop long-term relationships and identify opportunities to grow accounts.
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Strong organisational skills and the ability to manage multiple accounts and competing priorities.
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Good problem-solving and negotiation skills.
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Experience using CRM systems and Microsoft Office, particularly Excel and PowerPoint.
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An understanding of sales performance, pricing and commercial trends.
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Confidence using digital sales tools; familiarity with business social media is an advantage.
Candidates with approximately 1–2 years' experience in a sales or customer-focused role are encouraged to apply. Equivalent professional experience will be considered in place of formal qualifications.
What's on Offer?
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Competitive salary and performance-related incentives.
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Health and wellbeing support, including access to counselling and physiotherapy.
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A supportive working environment that values teamwork, inclusion and employee wellbeing.
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Opportunities for career progression, personal development and leadership training.
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Development plans to support your long-term career goals.
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A positive company culture where collaboration, new ideas and success are recognised.
How to Apply
If you are an enthusiastic and customer-focused sales professional looking for an opportunity to develop your career in account management, Interaction Recruitment would love to hear from you.
Apply today with your up-to-date CV to be considered for this opportunity.
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