Vacancies

We are looking for a friendly, organised, and proactive individual to join my clients team in a part‑time administrative and customer support role. This position is ideal for someone who enjoys helping others, managing varied tasks, and contributing to smooth daily operations.

Key Responsibilities

• Customer Enquiries — Serve as the first point of contact for phone and email queries, providing professional and timely assistance.

• Customer Support — Resolve questions where possible or escalate them appropriately while maintaining a positive, helpful attitude.

• Record Management — Keep internal systems updated and ensure information is accurate and well‑organised.

• General Administration — Assist with filing, data entry, and document handling.

• Departmental Support — Provide ad hoc administrative help to other teams when required.

Requirements

• Experience — Previous admin or customer service experience is helpful but not essential; full training is provided.

• Communication Skills — Strong written and verbal communication abilities.

• Microsoft Office — Comfortable using Word, Excel, and Outlook.

• Multitasking — Able to prioritise tasks and manage time efficiently.

• Professional Manner — Friendly, approachable, and confident when dealing with customers.

• Attention to Detail — Accurate, thorough, and proactive in completing tasks.

#INDEI                           gemma.solez@irweb.co.uk