Vacancies

Admin & Customer Support Assistant

Location: Stevenage Salary: £12.71ph, 30 hours per week (£22,000 FTE+)

Exciting opportunity to work for a flexible, family‑friendly role ideal for someone looking to work around the school run. Join a supportive team in a stable, welcoming environment. 

Key Responsibilities

• Process customer orders and update internal systems

• Source products for customer appointments

• Make outbound calls to gather additional details

• Contact suppliers to place orders

• Process refunds and general admin tasks

What You’ll Need

• Excellent phone manner

• Strong organisational skills

• Ability to manage your own workload

• Comfortable working in a small, supportive team

Benefits

• Family‑friendly hours: 8:30am–2:30pm or 9:00 am - 3:00pm

• 22 days holiday (pro‑rata) + bank holidays

• Pension scheme

• Life insurance

• Staff discount and employee benefits app

• Training and development opportunities

INDEI: Customer Support

Contact Gemma Solez  07973 877 020 or call gemma.solez@irweb.co.uk

Contact information

Gemma Solez