Senior Hire Manager / Head of Hire
Location: Northamptonshire with UK-wide growth remit
Hours: Mon–Fri, 40 hours per week,
Role Overview
We are seeking an experienced Senior Hire Manager / Head of Hire to lead and grow the Hire function. Starting with the Northamptonshire operation, you will build and develop a scalable hire model to support rapid UK-wide expansion. Experience in Forklifts, MHE, or Plant Hire is essential, and knowledge of Protean is highly advantageous.
Key Responsibilities
⦁ Lead, manage, and develop the Hire team, establishing a structure for national growth.
⦁ Oversee all short-term hire operations including scheduling, customer communication, transport booking, quotations, and invoicing.
⦁ Drive commercial performance, ensuring strong utilisation, margins, and customer satisfaction.
⦁ Build and maintain supplier and cross-hire partnerships.
⦁ Ensure accurate and efficient administration across hire and sales processes.
⦁ Work closely with sales and service teams to streamline customer and equipment workflows.
⦁ Champion CRM and systems usage, ideally including Protean, and support continuous improvement initiatives.
Skills & Experience
⦁ Senior-level experience in Forklift, MHE, or Plant Hire.
⦁ Strong leadership and team development skills.
⦁ Comfortable leading through change and growth.
⦁ Excellent communication, customer focus, and organisational ability.
⦁ Competent with Microsoft 365 and CRM/service systems (Protean desirable).
What’s Offered
⦁ Competitive senior salary
⦁ 24 days holiday + 8 statutory
⦁ Pension contribution
⦁ Strong commitment to personal development
⦁ Supportive culture with long-standing traditions
Please apply today for a confidential conversation.
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