Vacancies

Job Title - Regional Sales Manager

Location – Fully remote covering stores in Bedfordshire and Buckinghamshire

Salary - £65,000 per annum + car allowance

Bonus - monthly bonus scheme based on score card and regional performance.

Working Hours – 40 Hours per week.

Key Accountabilities

Customer

• Create a customer first culture, understanding all customers’ needs to continually improve the experience and to identify opportunities for growth.
• Establish strong relationships with customers, suppliers, partners to enhance performance and customer satisfaction.
• Proactively support and coach store teams to enhance the customer in-store and online experience to ensure every engagement feels effortless.
• Collaborate with cross-functional teams to share feedback and ideas to improve customer experience.
• Proactively resolve customer complaints to avoid escalation.

People

• Clearly communicate the company purpose, vision, promise and values to engage and inspire Store Managers to deliver powerful communication to their teams.
• Lead, coach and support Store Managers, providing guidance to optimise performance, drive sales and maximise profit.
• Inspire teams to be accountable, bold and brilliant whilst creating a highly engaged and stable team. 
• Identify individuals with talent and potential for development and growth.
• Recruit, train, and develop great people ensuring they demonstrate the right attitude, capability and behaviours.
• Inspire store managers to take a proactive approach to their own and their team’s personal development, using all learning and development resources available.
• Takes responsibility for the consistency of approach to all HR/ER matters within the region ensuring timely completion and resolution of issues.

Financial

• Develop, implement and own the region business plan and budget to deliver profitable growth, increase customer experience and deliver regional sales budget.
• Achieve agreed KPIs on a quarterly and annual basis to achieve company goals within the region.
• Brings external insight through commercial awareness of competitor activity.
• Monitor and evaluate performance metrics, data and other resources, adjusting strategies as necessary to ensure optimal outcomes.
• Coach Store Managers to use data to identify insight and action to enhance store performance and successes.
• Demonstrates an understanding and interest in the wider operating environment of the business outside of the retail function.

Operations

• Leads for consistent in-store standards ensuring the look and feel of stores within the region inspires both customers and colleagues.
• Manages stock control effectively to prevent financial loss.
• Role model health & safety culture, setting a standard of expectation for all colleagues, customers, and visitors in stores.
• Ensure a consistent level of compliance in all health and safety, audit, and GDPR matters.
• Ensures compliance with Company policies across all regional operations.

Requirements

• Experience in a managerial role within a regional or multi-site environment, with a proven track record of driving growth and operational efficiency. 
• Strong commercial awareness and understanding of the market, competitors and customer engagement
• Exceptional leadership and people management skills, with a demonstrated ability to inspire and develop teams.
• An authentic leader who instils energy and passion and creates a supportive and challenging environment.
• Excellent communication and interpersonal skills with the ability to build relationships at all levels.
• Ability to identify and nurture talent through effective coaching and development.
• Self-driven and highly organised with the ability to acclimatise and adapt quickly to change.
• Flexible to work in alternative locations.
• Full valid UK driving licence.

If you are interested, please apply now or send your CV to Leah.Spowage@interactionrecruitment.co.uk

Contact information

Leah Spowage