Vacancies

Job Role: Service Manager (Ground Care Machinery)
Location: Northampton, Northamptonshire (accepting applications from surrounding counties)
Salary: £40,000-£45,000 per annum + Bonus up to £6,000 per annum
Hours: Monday-Friday, 08:00-16:30 / 17:00
Job Type: Full time, Permanent
Overtime: Available at 1.5x

The package:

·               Bereavement leave

·               Free parking

·               On-site parking

·               Sick pay

·               Up to 23 days of holiday + bank holidays + an extra well-being day

·               Overtime Available at 1.5x

·               Company & Performance Bonus - Up to £6,000 per annum / £500 per month

·               Ongoing training and development opportunities

·               Work with premium brands in a forward-thinking dealership

·               Be part of a respected, family-run business that truly values its team

Key Responsibilities:

·               Leadership:  Support the growth, development and expansion of the team surrounding engineers and office based staff. Support the interviewing and onboarding process, carrying out appraisals and discuss routes to improve efficiency

·               Engage directly with customers: Communicate effectively with customers to understand their needs, provide solutions, and deliver high-quality service.

·               Maintain accurate records: Keep detailed logs of all repairs, services, and parts used to ensure transparency and accountability.

·               Ensure adherence to industry standards and safety procedures: Follow all relevant guidelines and protocols to maintain a safe working environment.

Essential Qualifications and Skills:

·               Proven experience: Demonstrated experience working within Manufacturing, Logistics, agricultural, Plant as a service, workshop or depot manager showcasing your ability to handle various technical challenges & leadership skills

·               Strong problem-solving abilities: Exceptional diagnostic skills to identify and resolve issues efficiently.

·               Excellent communication skills: Ability to interact with customers and team members effectively, ensuring clear and concise information exchange.

·               Customer service mindset: A commitment to providing outstanding service and building strong customer relationships.

·               Self-motivated and team-oriented: Ability to work independently while also collaborating effectively within a team environment.

·               Valid UK driving licence: Required for travel to customer sites and other work-related locations.

About Interaction Recruitment:
Interaction Recruitment has specialist consultants across various industries in the UK, including Finance & IT, Technical & Engineering, Industrial, Commercial, and Hospitality. We offer both temporary and permanent support. For more information about this position or to discuss other opportunities, please contact Michael at 07531 650350 or email Michael.Watson@irweb.co.uk.

Thank you for taking the time, we hope to speak in the near future.

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INDNH

Contact information

Michael Watson