Vacancies

Location: Cramlington, Northumberland

Salary: £25,000 - £30,000 per annum (depending on experience)
Hours: 35 hours per week (flexible working hours)
Holidays: 29 days per year (including public holidays and Christmas Eve bonus holiday)
Pension: Contributory pension (3% of salary)
Equipment Provided: Laptop and office desk

About the Role:

A unique and rewarding opportunity has arisen for an Air Traffic Data Engineer to join a specialist engineering team supporting air traffic data systems for airports and aviation authorities both in the UK and overseas.

This is a hands-on role where you’ll be involved in the full project lifecycle — from procurement and system build, to testing, installation, commissioning, and customer training. The role also includes technical support and occasional travel to customer sites worldwide.

Key Responsibilities:

Aviation Projects:

• Procurement, build, test, and configuration of Air Traffic Data (ATD) systems.

• Produce project documentation in line with company methodology and QA procedures.

• Prepare and conduct Factory and Site Acceptance Tests (FAT & SAT) to meet project milestones.

• Install and commission systems at customer sites.

• Deliver projects within planned timescales and budgets.

• Provide customer training as required by project contracts.

• Regularly produce project progress reports.

• Keep management informed of any project plan changes.

• Act as a positive role model and mentor for junior engineers.

Technical Support:

• Provide customer support in line with warranty and maintenance contracts.

• Log and manage all support cases using the FreshDesk system.

• Perform fault analysis, resolution, and liaise with software development where required.

• Manage customer expectations sensitively in technical and occasionally political environments.

Sales Support:

• Provide technical input for bids and proposals.

• Support project costing and advise on proposed solutions at bid stage.

• Maintain professional relationships with customers and represent the business positively.

Required Experience & Skills:

• Good working knowledge of Windows Server and Desktop operating systems.

• Familiarity with Microsoft SQL Server environments.

• Broad understanding of data systems and system integration.

• Strong telephone and diagnostic skills for remote support.

• Ability to work independently or as part of a team.

• Comfortable working remotely with tools such as Microsoft Teams.

• Smart, professional appearance and confident communicator at all business levels.

• Willingness to travel both within the UK and overseas.

• High personal integrity and commitment to representing the company professionally.

What’s on Offer:

• Competitive starting salary: £25,000 - £30,000 (based on experience)

• 29 days annual leave (including public holidays and Christmas Eve bonus holiday)

• Contributory pension (3% of salary)

• Company laptop and office desk

• Flexible working hours within a 35-hour working week

• Excellent opportunity to work on international projects and develop specialist skills in aviation systems

If you have the skills, drive, and technical curiosity to contribute to air traffic data projects supporting aviation safety worldwide — we’d love to hear from you.

INDNC 

Contact information

Ashleigh Hood