JOB TITLE: Internal Sales & Marketing
OVERALL, PURPOSE:
As Internal sales, you will be responsible for providing support and guidance to the Sales, Marketing and Proposals teams by answering sales calls. Using own initiative to prospect potential work using incoming leads and CRM system.
You will be required to liaise with customers to provide product information and advice and follow up on quotations to maximise conversions, gathering information, and liaising with the appropriate departments.
Providing administration support to the Sales and Marketing team
Management of the CRM system to ensure data is input accurately, develop new customer prospects and generate cross-selling leads.
MAIN RESPONSIBILITIES:
Sales
· Support External Sales
- Prospect background work
- Secure appointments
- Book Hotels/Flights etc.
- Support Exhibitions
- Barbour ABI
· Customer Support
· Respond to sales enquiries via telephone, email, web enquiries
· Follow up quotations to maximise conversions.
· Responsibility for maintaining the CRM system by accurately inputting and updating information.
Marketing
· Updating posts on social media
· Responsible for ensuring the company website is updated
· Responsible for company social media accounts
Skills
· Prior experience in sales or business development.
· Excellent sales and negotiation skills.
· Ability to foster and maintain strong client relationships.
· Confident and articulate in communication over the phone.
· Strong administrative abilities.
PERSON SPECIFICATION:
Essential Shortlisting Criteria Skills, Knowledge & Experience ·
Strong organisational skills ·
Excellent communication skills both written and verbal ·
A persuasive communicator with excellent negotiation skills · Excellent computer skills ·
Able to think creatively · Good presentation skills ·
Excellent understanding of customer service · Ability to prioritise workloads effectively ·
Excellent time management skills · Strong inter-personal skills ·
Knowledge of Microsoft Office, Word, Excel, and Outlook. ·
Strong telephone skills with a Sales background ·
Knowledge of the engineering / manufacturing sector desirable but not essential as training will be provided. Smart appearance ·
Energy and enthusiasm ·
Able to demonstrate initiative and self motivation ·
Conscientious and good attention to detail