Service Manager (Engineering) (306415)




Job Location
- United Kingdom -- England -- North East England -- Tyne and Wear -- Gateshead

Job Type

12 March 2018

Job Description: Service Manager (Engineering)

Full Time & Permanent: Monday - Friday, 8am - 4.30pm

Salary: Highly competitive, dependant on experience

Location: Gateshead / North East

Are you a time served, experienced electrical mechanical engineer? Are you looking for the next step in your career? Are you an experienced engineer looking to play an integral role within an industry leading company, with confidence to lead a team of highly skilled engineers and deliver exceptional customer service at all times? If so, we'd love to hear from you!

Interaction are proud to be representing an outstanding industrial company with head office premises in Gateshead - due to recent unprecedented growth, they require an individual with expertise in engineering to support the North East region and oversee all service solutions and maintenance requirements for over 300 key clients.

The successful candidate will have an exciting opportunity to develop their management career in this autonomous role, reporting into the Branch Manager. The role requires a knowledgeable, ambitious, self-driven and committed leader, with expertise in the field to liaise with field service engineers confidently.

The Role - 

-Manage a team of 30-35 field engineers and account management of approximately 300 clients, with support of the Branch Manager and in-house administration team 
-Responsible for H&S of all engineers and equipment 
-Involvement in quotations and customer consultation to deliver exceptional service 
-Flexibility to travel, required when visiting clients or checking into mobile branches around the North East 
-Directly impact the departments financials and growth through careful monitoring of material requisition/preparation 
-Manage & assist engineers workload and monitor field operative productivity 
-Responsible for vehicle and equipment management and service request delivery / execution
The Candidate - 
-Previous service engineering and management experience 
-Mechanical or electrical engineering knowledge bias

-Self-driven, committed, tenacious, passionate & energetic

Only candidates with previous mechanical or electrical engineering experience will be considered.

If you think this sounds like the perfect new career for you, we'd love to hear from you. Simply attach your CV and covering letter and click 'Apply Now'.

Contact information

Tace Traviss