This global organisation requires a talented Account Director to develop, manage and enhance new and existing client relationships to ensure client retention, revenue and growth for this business service organisation.

The Role:

• Supporting senior management with ad-hoc client relationship projects both strategic and operational.  These projects will include domestic and international elements
• To build, maintain and manage relationships with clients and key stakeholders
• To facilitate client expectations by working closely with sales, service delivery, IT and client implementation teams to ensure seamless transition
• To understand and maintain all client SLA's and pricing models
• Identify and deliver efficiencies in current products and services – project managing any change
• Contribute to client meetings ensuring agreed actions are carried out and documented

The ideal candidate will have good commercial awareness and an understanding of commercial contracts and financial cost models and how financial decisions can impact P & L.  The ability to project manage is key along with influencing skills to implement new ideas and increase revenue through the process. You will need to have the confidence and public speaking ability to address groups of people in a clear and concise way and have excellent written skills to produce the required documentation.  A full job description is available for this role.

Contact information

Katja Bresman